Hi there,
I contacted support, but got a message that they wouldn't be checking e-mails until the end of July :-(
The problem I have is that I am unable to authorize my plugins on my Mac. I keep getting an error "The Authorization data is invalid". I am copying over the name and key exactly. And, I have tried about 20 times now. The exact same name and key work fine on my PC.
I also tried to use the batch license application, but it didn't seem to do anything.
Is there a way to add the authorization to an ilok?
Any help would be appreciated.
I have OSX 10.8.3
and I am using Pro tools 10.3.5
Cheers,
Chris