I realize this thread is old. Which version did you experience these problems with? Did upgrading Neon/DP helped?
You can always find the latest version by signing in to your PSP account. If you check the newsletter boxes in your profile you will also get an email when new version is out. Sometimes, however, the emails are filtered-out by anti-spammers.
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Hubert Pietrzykowski
DSP Engineer
PSPaudioware.com