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#5207 - 08/10/06 12:02 PM Neon HR Squeal
tcbb Offline
Member

Registered: 08/03/06
Posts: 11
Loc: SF
Im finding that I often get sporadic LOUD sqeals, like digital feedback, when I sweep the frequency bands on the Neon HR in LP mode. No clicking and popping, and my CPU meter in Cubase SX is only at 40%.

Anyone else experiencing this?

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#5208 - 08/10/06 09:17 PM Re: Neon HR Squeal
davepsp Offline
Member

Registered: 06/07/06
Posts: 3
Ya, I get the same thing. When I have the headphones on it blows my ear drums out. Hope it is fixed in the next version. BTW I use CubaseSX 3.0.

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#5209 - 08/11/06 07:14 AM Re: Neon HR Squeal
tcbb Offline
Member

Registered: 08/03/06
Posts: 11
Loc: SF
Just to clarify, I'm actually on cubase SX 3.1.1 build 944.However I've now confirmed this in Sony Sound Forge as well, so apparently it isn't host specific.

I also have determined that this can happen when adjusting any of the band parameters- Frequency, Gain or Q.

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#5210 - 08/19/06 12:16 AM Re: Neon HR Squeal
tcbb Offline
Member

Registered: 08/03/06
Posts: 11
Loc: SF
wow, so wheres the support?

I'm noticing this, and several other issues on this message board going unacknowledge for over a weeks time,

Is this the benefit of becoming a paid customer?

Not trying to be rude, but I find this lack of attention rather rude after just investing several hundred dollars into this product.

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#5211 - 08/21/06 09:58 AM Re: Neon HR Squeal
Hubert Pietrzykowski PSP Offline

Member

Registered: 08/21/02
Posts: 308
Loc: Warsaw
Here's the support...
We spent a lot of effort to minimize the glitches you are talking about in version 1.1.0. Apparently we did not manage to get rid of them (even though the testers said they did not experience them anymore with new version). The reason for glitches is thread synchronization. Seems like we need to make it even more strict. I want to apologize for the inconvenience. Apparently the plug-in requires an update.
_________________________
Hubert Pietrzykowski
DSP Engineer
PSPaudioware.com

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#5212 - 09/07/06 11:03 PM Re: Neon HR Squeal
tcbb Offline
Member

Registered: 08/03/06
Posts: 11
Loc: SF
Still patiently waiting to be able to use this plug-in for the purpose I intended when I purchased it, that is to have a automatable high quality VST eq plug-in.

In it's current state, parameter movements can not be automated without risking brutal audio anomalies caused by these thread synchronization bugs.

Any idea when these issues might be resolved?

Thanks

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#5213 - 09/18/06 06:15 PM Re: Neon HR Squeal
tcbb Offline
Member

Registered: 08/03/06
Posts: 11
Loc: SF
Still patiBEEEEEEEEEEPently waiting

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#5214 - 09/19/06 12:51 PM Re: Neon HR Squeal
Hubert Pietrzykowski PSP Offline

Member

Registered: 08/21/02
Posts: 308
Loc: Warsaw
Can't tell when this issue will be resolved because we have some other extremely urgent things to do at the moment. I will start working on it as soon as I can.
By the way - I don't really think the plug-in can be effectively automated while the audio is being played back - at least not in LP mode due to latency issues and heavy calculation requirements.
_________________________
Hubert Pietrzykowski
DSP Engineer
PSPaudioware.com

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#5215 - 09/22/06 07:46 PM Re: Neon HR Squeal
tcbb Offline
Member

Registered: 08/03/06
Posts: 11
Loc: SF
 Quote:
"I don't really think the plug-in can be effectively automated while the audio is being played back - at least not in LP mode due to latency issues and heavy calculation requirements."
Well that really to bad, especially considering other LP EQ's available on the market are fully capable of this. Seems as if PSP may be in over their heads on this plug. Good luck, and I hope you don't give up on making these practical capabilities a reality. Its kind of impractical to think someone would want a mastering EQ that wasn't capable of parameter adjustment during playback. Do you really expect the source material to require the same hard setting during quiet verse passages as the chorus might need? I know this doesn't fit the way that I work.

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#5216 - 09/25/06 01:18 PM Re: Neon HR Squeal
Hubert Pietrzykowski PSP Offline

Member

Registered: 08/21/02
Posts: 308
Loc: Warsaw
What I meant was not that you would't be able to automate the parameters at all. I only meant that due to amount of calculation needed to recalculate the impulse response it takes some time before the changes take effect. This f.ex. makes smooth filter sweeps difficult. Of course changing the eq settings from one set of values to another will be possible.
_________________________
Hubert Pietrzykowski
DSP Engineer
PSPaudioware.com

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#5217 - 09/26/06 06:38 AM Re: Neon HR Squeal
tcbb Offline
Member

Registered: 08/03/06
Posts: 11
Loc: SF
 Quote:
Originally posted by Hubert Pietrzykowski PSP:
What I meant was not that you would't be able to automate the parameters at all. I only meant that due to amount of calculation needed to recalculate the impulse response it takes some time before the changes take effect. This f.ex. makes smooth filter sweeps difficult. Of course changing the eq settings from one set of values to another will be possible.
Thanks. I don't expect low latency parameter adjustment in LP mode, I just want to be able to draw automation and have the plug in follow it without the nasty artifacts, even if this requires huge buffer settings. Looking forward to it

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#6584 - 02/20/11 10:39 AM Re: Neon HR Squeal [Re: Hubert Pietrzykowski PSP]
Hubert Pietrzykowski PSP Offline

Member

Registered: 08/21/02
Posts: 308
Loc: Warsaw
Hi,

To everybody who experiences loud noises when adjusting Neon parameters:
We prepared the new beta version and would greatly appreciate if you gave it a try. There's quite a number of people who reported this problem, yet we've been unable to recreate it our machines, which makes debugging very difficult. Your help will be greatly appreciated.
Please contact us by email at:
support@pspaudioware.com (attn. Hubert Pietrzykowski)
We will provide you with download details then.

Thanks
_________________________
Hubert Pietrzykowski
DSP Engineer
PSPaudioware.com

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#6727 - 06/05/11 08:17 PM Re: Neon HR Squeal [Re: Hubert Pietrzykowski PSP]
elipsis1 Offline
Member

Registered: 06/05/11
Posts: 8
I am demoing Neon HR, yes I get the squeals too. Has this been fixed in the beta? I like the results once I have the eq dialed in, but dialing in is very squealy.

I want to purchase, but only if the squeals are fixed.

I own oldtimer, stereopack, and vintagewarmer, all are excellent and I use them all the time.

It is just hard to handle the squeals with neon.

Let me know if you beta users are hearing squeals still.

Thanks a lot.

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#6728 - 06/05/11 09:03 PM Re: Neon HR Squeal [Re: elipsis1]
elipsis1 Offline
Member

Registered: 06/05/11
Posts: 8
Also, in the demo I can't get mid/side to work, is this a limitation of the demo?

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#6773 - 06/18/11 12:40 PM Re: Neon HR Squeal [Re: elipsis1]
Hubert Pietrzykowski PSP Offline

Member

Registered: 08/21/02
Posts: 308
Loc: Warsaw
Could you please confirm whether those noise issues still occur with version 2.0.2? We did a lot of effort trying to minimize/remove those artifacts. However, as the problem appears to affect only certain machines and we've been unable to recreate it on ours it's hard to say if we succeeded (some reports say the problem is fixed, though)
_________________________
Hubert Pietrzykowski
DSP Engineer
PSPaudioware.com

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