OK, Thanks for interesting discussion to all of you.
We will try to prepare in the future some basic hints for products however I still beleive in my point of view and I will once again try to explain it.
1. I think that preparing presets directly called: Vocal, Drums, Perfect rock ballade etc, in the convence of mastering is a cheeting of our customers because the preset vocal can be a best choise some heavy metal while a Perfect rock ballade can be a greate choise for a hip-hop track. So, mainly, in the mastering a preset naming of this kind is very nice but actually useless in most of jobs.
2.Even if we could cover "all" settings in presets it woudn't exclude you from carefull listenning expearience to discover which preset is a best choise.
3. Generally we preper presets in mastering plug-ins as a help to speed up learning of those tools by rapid observation of changes that occurs through presets and how those sounds can be setup with controls.
4. If somebody don't know what the compressor (car - no sarcasm, just an example) is, how and what for use it (or drive a car - no sarcasm, just an example) why we should force one to buy one (compressor or a car)? Just to be glad of a rapid sales followed by long discussions with clients that bought something they don't understand and don't want at all?
5. From my expearience, tools like the MasterQ or a MasterComp are understood and intentionally chosen by people who, from their own listenning expearience, understand that standard processors included with most of DAWs are far from beeing a real tool for mastering. Then, when they really hear the difference, there is no price or CPU usage problem. They fully unrestand that the MasterComp and MasterQ are upgrade options, not tools for begginers.
6. A mastering plug-in will not gain your results automatically. It can, of course, make the same job with little distortion but it will not remove common mistakes in usage caused by inadequate monitors etc.
7. Finaly this is great that nowadays technically mastering can be done on the same system and by the same person that created, recorded and mixed it however this is often the worst case. Monitoring, expearience etc. Of course sending it to highly priced mastering house doesn't automatically mean that the results will be good eather but it is a different story.
All of this doesn't mean that we don't listen to your point of view and we will make more stress to better support intermediate users in our manuals and through support channels.
Once again - we are glad to have various customers and we are open to learn how to support them which, I hope, will mean better manuals in the future.
Best regards,
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Mateusz Wozniak
PSPaudioware.com